
Collapsible content
What types of products do you sell?
We specialize in offering a wide range of closeout and store return items, including home goods, electronics, furniture, and more. While these products may have been previously opened or returned, they are in excellent condition and priced for great savings.
Are all items store returns defective?
No, our store return items are not defective. Many are simply items that customers returned because they were unwanted or opened. We thoroughly inspect each product to ensure it's in great condition before listing it for sale.
How can I shop your products?
You can shop directly on our professional website or through our eBay store, Hattrick LLC. Browse our listings, select the items you want, and complete your purchase via your preferred platform.
Can I pick up my order in person?
Yes! We offer in-person pickup for orders. Simply select the pickup option at checkout, and once your order is ready, please schedule a pickup time with us. We’ll arrange a convenient time for you to collect your order at our warehouse.
What shipping options do you offer?
We offer a variety of shipping options to ensure the best delivery experience for our customers:Standard Shipping: Free for most items! (Charges may apply for items over 8 to 10 lbs.)
Local Pickup: You can pick up your order at our warehouse on Production Dr. in Burlington, KY. Simply select the pickup option at checkout, and schedule a convenient pickup time with us once your order is ready.
Expedited Shipping: Available for faster delivery (additional charges may apply).We aim to provide affordable and flexible shipping solutions to suit your needs.
Let us know if you need further assistance or have specific questions about your order!
How can I contact customer support?
You can contact our customer support team in the following ways:
Reach us at contact@bluegrassliquidator.com.
You can also reach us through our live chat feature on our website for immediate assistance.
We’re here to help and will respond to your inquiries as quickly as possible. Don’t hesitate to contact us if you have any questions or need assistance!
Do you offer returns or exchanges?
At Bluegrass Liquidators, all sales are final. We do not accept returns or exchanges unless there is an error on our part.
If We Made a Mistake:
If we made an error with your order (such as shipping the wrong item, defective products, or any other issues caused by us), please contact us within [X] days of receiving your order. We will work promptly to resolve the issue by offering a replacement or refund.
If You Made a Mistake:
We understand that mistakes happen. If you’ve accidentally placed an incorrect order, we’ll do our best to assist you. However, we cannot accept returns due to customer error. Please reach out to our customer support team, and we’ll help guide you through the available options.
Are your products covered by a warranty?
Our products do not come with a standard warranty, as we primarily offer closeout, store return, used, and scratch 'n' dent items. However, each product is carefully inspected to ensure it meets our quality standards before being listed for sale.
In the event that you receive a defective or damaged product, please contact our customer support team within 5 days of receiving your order. We will work with you to resolve the issue, including offering a replacement or refund if necessary.
If you have any concerns or questions about a specific product, feel free to reach out, and we’ll be happy to assist!
How do I know if an item is in stock?
You can easily check if an item is in stock by visiting the product page on our website. If the item is available, it will show as "In Stock" with the option to add it to your cart.
If an item is out of stock, it will be marked as "Out of Stock," and you may have the option to be notified when it's available again.
If you’re unsure or have any questions about availability, feel free to contact our customer support team, and we’ll be happy to assist you!
Do you offer inventory sales or discounts?
Yes, we regularly offer inventory sales and discounts on a variety of products! Be sure to check our website and subscribe to our newsletter for updates on upcoming sales events, seasonal promotions, and exclusive deals.
Additionally, you can find great discounts on our closeout items, store returns, scratch 'n' dent goods, and more.
Stay tuned for our upcoming yard sale for even more special offers!
Do you ship internationally?
At Bluegrass Liquidators, we currently do not offer international shipping. We primarily serve customers within the United States, focusing on providing quality products at affordable prices. If you're located outside the U.S., we recommend using a package forwarding service or contacting our customer support team for more information.
Subscribe to our emails
Be the first to know about new collections and exclusive offers.